What Personal Information We Collect. As set forth in more detail below, Camp Pros, LLC (“CampPros.com” or “We”) only asks you to provide your personal information when you use our camp/event registration services on the CampPros.com website (“Site”). In other words, you only provide us with your personal information when you register for a camp/event using our services. This information may include your first and last name, email address, a password, your mailing address, your phone number, and your credit/debit card information. You can browse our Site without using our registration services, but you will need to create an account when you register for a camp/event using the CampPros™ registration services. We may ask you to confirm your personal information if/when you contact us via telephone at 1-800-CAMPPROS or via email at firstname.lastname@example.org. This will allow us to protect your confidentiality by verifying your identity.
Purchase Information. When you register for a camp/event or otherwise make a purchase via CampPros.com, we collect your name and payment method information, such as credit/debit card information. We collect this information in order to charge you for camp/event registration fee and/or your purchase. We may, if appropriate, also collect information that allows us to ship your order or otherwise contact you. This includes the name, address, and phone number of the intended recipient(s).
When you create an account at CampPros.com (e.g., upon your initial use of our registration services), you may have an option to choose to save your billing information in “Your Account.” You may change or delete this saved information anytime. Simply go to Your Account, log in with your email address and password, and edit and/or delete whatever personal information you wish.
Contacting CampPros.com. We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using our Site. Other Times We May Collect Personal Information. From time to time, CampPros.com may conduct surveys and contests via our Site, email, and/or other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.
How We Use Your Personal Information. Information we collect on CampPros.com may be used to enhance your online experience in the following ways:
- Deliver merchandise and registration services that you purchase online
- Register you as a member of CampPros.com
- Prevent fraud and securely charge you for your purchases
- Confirm your orders
- Respond to your customer service inquiries or requests
- Communicate great values and featured items to you
- Find and provide camps/events you want
- Customize your camp/event registration experience
When and With Whom We Share Your Personal Information. We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with our Site; communicating to customers; providing customer service; enhancing and improving customers’ online registration experience; enabling access to our affiliates’ websites; providing a personalized online experience; preventing fraud; and completing payment method processing.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our affiliates. This is not linked to any personal information that can identify any individual person. How You Can Control the Use of Your Personal Information. You can modify or delete your personal information anytime. Simply go to Your Account. Log in with your email address and password, and then edit and/or delete whatever information you wish. Do not share your CampPros.com password with anyone. Other than on our Site, CampPros.com will never ask you for your password.
How We Protect the Security of Your Personal Information. The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet. CampPros.com has also obtained a digital certificate from Authorize.net, a leading provider of Internet trust services. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a CampPros.com web server, not to some unknown or unauthorized server. Ultimately, your personal information is protected by the password you created when you created an account at CampPros.com (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of CampPros.com will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account. Log in with your email address and password, and then enter a new password.
How You Can Decide What Marketing Communications You Receive From Us. CampPros may from time to time send you email messages or other forms of marketing communications describing new camps/events, featured merchandise and great values. You can choose to stop receiving any marketing emails from us at any time. Simply go to Your Account, sign in, and remove the check in the box next to the online email newsletter(s) you would no longer like to receive. Please allow up to 10 days for us to process your request. If you would prefer to stop receiving other forms of marketing communications from us, please follow the directions on the marketing materials from us or contact us at email@example.com.
The only email messages you will receive from CampPros.com when you elect not to receive marketing emails will be to confirm any camp/event registrations or other purchases you make on our site, let you know your order (in the case of merchandise) has been shipped, respond to your Customer Service inquiries, and to answer any other questions you may have about our site or associated services. In addition, we may also need to send operational emails to inform you of any changes to our site that might affect your personal information or to announce any scheduling changes/cancellations for camps/events. Finally, you will receive service and reminder emails if you elect to participate in any Market Research testing.
CampPros.com will obtain your consent before allowing the download of any software from our Site, and CampPros.com will not automatically download any software to your computer system. Once you consent to the initial download of any software, you may receive automatic updates or patches pertaining to such software. You understand and agree that any material, including but not limited to downloaded software, required or automated updates, modifications, reinstallations, or software otherwise obtained through the use of the CampPros.com website is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material.